Frequently Asked Questions

What is SynrgiseLearn

Synrgise is a world class blended learning training solution vehicle, enabling you to deliver, monitor, and report on online and classroom training. Developed locally, Synrgise is a learning solution specifically designed for our unique environment, and can be customised to suit our client’s specific needs.

Built on best of breed technologies, Synrgise is a rapid learning solution that is quick to implement, robust to use and feature packed.

Moreover, we have developed an advanced reporting engine. This allows our clients to draw their own specific reports at the click of a button, and through an advanced workflow engine, tasks such as learner subscriptions, notifications and organisational profiling can be automated and managed effectively.

The need to track and manage learning and development within an organisation is a necessity in today’s business world.

With the ever-changing complexities of both SETA requirements, learning delivery methods, and expectations from training, learning solutions need to be developed to not only support this, but enhance it.

By using our locally developed redLMS platform, you reap the benefits of a learning solution that will not only support, but enhance all your training and talent management requirements within your business.

Do I need an LMS?

Whether you need an LMS depends on your specific needs and goals. Here are some questions to consider:

  • Do you need to deliver online training to a large number of learners?
  • Do you need to track learner progress and completion?
  • Do you need to offer assessments and quizzes?
  • Do you need to provide certificates for completed courses?
  • Do you need to manage learning materials and user access?

If you answered yes to several of these questions, then our LMS might be a good solution for you.

What is a SaaS LMS?
A SaaS (Software as a Service) LMS is a cloud-based platform for creating, delivering, and managing online learning experiences. It eliminates the need for on-premise software installation and maintenance, making it easier and faster to set up and use.
Is SynrgiseLearn secure?

SynrgiseLearn is committed to data security and takes several measures to ensure your information and learner data is protected, including:

  • Secure cloud hosting with industry-standard security protocols and encryption.
  • Regular security audits and penetration testing.
  • User access control and permission management.
Who is SynrgiseLearn for?
SynrgiseLearn is designed to cater to both corporate and higher education institutions. Our features cater to the needs of organizations of all sizes, from small businesses to large corporations and universities.
What are the benefits of using SynrgiseLearn?

SynrgiseLearn offers a wide range of benefits, including:

  • Cost-effective: Eliminates the need for upfront software and hardware costs.
  • Scalable: Easily adapt to your organization's growing needs and user base.
  • User-friendly: Easy to set up, manage, and use for both administrators and learners.
  • Engaging learning experiences: Features interactive elements, assessments, and reporting tools to improve learning outcomes.
Can I sell my courses?
Yes, SynrgiseLearn offers built-in e-commerce capabilities, allowing you to sell your courses directly through the platform. You can set pricing, manage promotions, and receive payments securely.
Features and Functionality
Can I use my own domain?
Yes, SynrgiseLearn offers white-labeling options that allow you to customize your LMS platform with your own branding and domain name.
What type of content can I upload to SynrgiseLearn?
SynrgiseLearn supports various content formats, including documents, presentations, videos, SCORM packages, external courses (via LTI) and more.
Can I create assessments and track learner progress?
Yes, SynrgiseLearn offers a robust assessment engine that allows you to create quizzes, assignments, and track learner progress with detailed reports.
Can I give certificates for completed courses?
Yes, SynrgiseLearn allows you to create and award certificates for completed courses. You can customize the design and content of the certificates to match your branding and requirements.
Does SynrgiseLearn integrate with other systems?
Yes, SynrgiseLearn offers integrations with various third-party tools and platforms, including single sign-on (SSO) and learning record store (LRS) systems.
Pricing and Support
What is your pricing model?
We offer different pricing plans designed to cater to various needs and user bases. Please contact us and we will tailor a package that suits your specific needs.
Can I have a customized platform based on my organization's needs?

SynrgiseLearn offers various customization options, including:

  • Custom branding: Apply your organization's branding elements such as logos, colours, and themes.
  • Custom reports: Generate reports tailored to your specific needs and track key learning metrics.
  • Integrations: Integrate with other applications and systems used by your organization.
  • Custom development and workflow as a service: For more complex and unique requirements, we offer custom development services tailored to your specific needs. This can include:
    • Developing custom functionalities that extend the core features of SynrgiseLearn.
    • Automating specific workflows within your learning experience.
    • Integrating with complex systems and data sources.
What support do you offer?

We offer comprehensive technical support through various channels, including phone, email, and online chat. Our support team consists of experienced professionals dedicated to assisting you with any technical difficulties you may encounter.

  • •Second-tier support for administrators: We provide dedicated second-tier support to your administrators. Our specialists are available to assist them with complex technical issues while managing SynrgiseLearn.
  • •Full comprehensive technical support: We offer full technical support to you as well. This means our team is available to help you with any technical issues you may face, regardless of complexity.
Additional Resources
Where can I learn more about SynrgiseLearn?
You can explore our website for detailed information about our features, benefits, and pricing. We also offer case studies, white papers, and blog articles that provide insights on using SynrgiseLearn for specific purposes.
How can I contact you?
You can contact us via our website's contact form, email us at, or call us at 064 534 5208.

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